Shipping Policy

Last updated: May 20, 2026

Thank you for shopping with [Your Store Name]. We aim to deliver your order quickly, safely, and transparently. Please read our shipping policy carefully before placing an order.

1. Shipping Locations

We currently ship across the United Kingdom. International shipping may be available for selected products and destinations.

If your country or region is unavailable at checkout, please contact us at [your email address].

2. Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Please note that processing times may be longer during:

• Peak seasons

• Product launches

• Promotional periods

• Unexpected courier delays

3. Shipping Time

Estimated delivery times:

• Standard UK Shipping: 2–5 business days

• Express UK Shipping: 1–2 business days

• International Shipping: 5–15 business days (if available)

Delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Order weight

• Shipping method selected

We may offer free shipping promotions from time to time.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Please allow up to 24 hours for tracking updates to appear.

6. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees charged by their local authorities.

We are not responsible for delays caused by customs clearance processes.

7. Delayed or Lost Orders

If your order is delayed, lost, or arrives damaged, please contact us at [your email address] within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping address, contact us immediately at [your email address].

9. Undeliverable Packages

If a package is returned to us due to:

• Incorrect address

• Failed delivery attempts

• Refused delivery

The customer may be responsible for additional shipping charges to resend the package.

10. Contact Us

If you have any questions about this Shipping Policy, please contact us:

• Email: adamsbay0965@gmail.com

• Business Name: The living Co.

• Business Address: 4 printers Yard 90A The Broadway London